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F.A.Q.-page2



Q: Is all of the work handled via the Internet?

Yes. Solo Services is able to provide quality logo design services work because all interaction occurs over the Internet. Projects are started online and the compositions are displayed on your personal project page when they are ready. Solo Services specialists are also available in person in the Baltimore/Washington Metro Area, and by phone at 1.410.992.7654.


Q: Why do I need a company logo?

A professional corporate image can do many things to improve your business. For example: Your business image, and specifically your logo, will have much to do with how your customers think and feel about your business.
Quality logos give your business an immediate air of professionalism. Even if your business is new or less established, a customer will often give the benefit of doubt to a company that looks professional. Every business eventually competes with others. A unique and professional logo will help your customers distinguish your products and services and help them remember who you are. Not only will a professional image help you with your customers, it might also help attract key employees.


Q: How will I be able to use my logo?

Solo Services will post your original artwork on our website where you will be able to access it for download. In addition, Solo Services will send you a CD with various file formats. You can take this CD to any service provider and they will be able to use your logo as directed by you.


Q: What if I am not satisfied with the work?

We are confident that your design team at Solo Services will meet or exceed your expectations. If after the first round of logo design concepts you are not satisfied with the work, we will refund your payment, less a $50.00 service fee.


Q: Who can I talk to if I have additional questions?

Solo Services are ready to answer your questions through a variety of channels:
Email: send questions to support@soloinc.com

Call: 1.410.992.7654 (M-F, 9:00AM-4:00PM EST)

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